Accepting Remote work as the New Normal
To maintain business continuity, organizations are relying on remote worker tools now more than ever to stay connected. In some cases, this may be the first time your staff has had to communicate with one another decentralized environment. Many experts believe that this move towards remote work will be more of a permanent change, rather than a temporary one. A survey conducted by Gartner, a global research company, found that 74% of the 317 CFOs that were surveyed, plan to move their previously on-site workforce to permanently remote positions post-COVID 19.
As businesses are planning for the return to normalize operations, what will the new normal look like for your business, and is a full or partial transition to remote workers viable?
What are the potential benefits of enabling a remote work environment?
How can I be sure that my staff will remain productive remotely?
If you are considering shifting to or expanding your remote workforce, here are some considerations to ensure that your business runs smoothly, securely, and efficiently.
1. Staff Productivity
There are many tools available to validate that your employees are not only working but are working in a manner that is productive and efficient. These solutions are cloud-based and track the activity on other cloud platforms like UCaaS, Office365, Google, Team, Salesforce, CRM’s and more. Comprehensive historical and time performance can be measured by the employee, manager, department, and more. These units of measurement can be a valuable resource to any organization to ensure their staff is not only utilizing their applications as intended but using them in a manner that translates into results.
2. UCaaS (Unified Communications as a Service)
Zoom, Teams, and more! We are seeing that some of these services used by businesses, schools, government agencies, and families on a daily basis to collaborate. Transitioning to a UCaaS platform can provide all employees with the tools they need to function as a singular organization, regardless of location. Features that UCaaS services include are voice calls, meeting solutions (audio, video, screen sharing, and web conferencing), instant messaging, and much more. UCaaS can offer many benefits to users and customers alike including cost savings, increased mobility, higher scalability, contact center features, SMS Text, Chat, analytics, and integrations with many popular CRM and ERP platforms like Salesforce to improve user productivity and customer satisfaction.
3. Secure and reliable internet Connections
Many folks working from home are using internet services designed for residential use and your employee may be competing with other family members for bandwidth…sometimes at the expense of your employee’s needs and Another consideration is the security of the home network environment…hackers know your employees are working from home too!
There are many cost-effective tools available to enhance reliability, performance, and security for work-at-home employees.
Communications Deployment Partners is helping organizations like yours every day navigate through our new world. If you’re thinking about making changes to your technology plan or moving to a more long-term work from home strategy please set up a no-obligation, 15-minute session with one of our trusted advisors at 215-343-5580 or email us directly to firstname.lastname@example.org.