Extra Credit: AI in Communication

AI is not just about writing tools. It is also showing up in your phones and customer service platforms. Modern systems now offer:

• Call transcription and smart routing

• Secure Microsoft Teams integration

• Real-time fraud detection and spam blocking

That phone system from 2013 will not keep up. Cloud-based systems protect your business while making communication smoother for your team and your customers.

Extra credit opportunity: see how businesses are using tools like these to stay ahead.

Check out our Marketplace to explore real solutions in action.

Need a Tutor?

You do not have to be a tech expert to take advantage of AI, but you do need someone in your corner who understands the risks and opportunities.

We can help you:

• Review where AI is already showing up in your business

• Spot vulnerabilities before they are exploited

• Recommend tools that boost productivity without losing trust

AI is here. The question is, are you ready for the next test?

Tutor-approved tip: if you want help putting technology to work for your business, our Marketplace is your go-to study guide for practical solutions.